FAQS / RETURN POLICY
Will you notify me when you release a new design or restock a current design?
Yes! Subscribe to the NUWBIA newsletter, follow us on IG and Facebook, or keep tabs on our blog. We post updates about our products as well as occasional sales and specials.
How long does it take for shirts to arrive?
Standard shipping for orders in the contiguous US takes 3-5 business days. International orders usually take 8 - 21 days to arrive depending on the destination and customs processing.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS PRIORITY MAIL. International orders are shipped via USPS First Class International Mail.
How much does shipping cost?
It depends on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country and are the responsiblity of the customer.
Do you ship internationally?
Yes, we ship to almost every country around the world.
*Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store? No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
What is your return policy?
Our goal is 100% customer satisfaction.If you are not completely satisfied with your purchase, please return your item(s) to us within 21 days of the original shipment date. We will gladly issue a refund* as long as the item(s) have not been used, washed or damaged and are in the same condition as when you received them. Shipping and Handling is not refundable. *Only items returned within 14 days of their original shipment date will be eligible for a cash refund. Items returned after 14 days will be issued store credit.Returns should be mailed to:
1441 Woodmont Ln NW
Atlanta, GA 30318
Still have other questions?
For additional information about NUWBIA APPAREL please use the contact form or email us at firstname.lastname@example.org. You can also reach us at 888-752-1251. Thank you